since b) contains an absolute statement
>Only the written form is failproof, exact and to the point.
i cannot agree to it, but it contains some other true sub-statements.
same goes for a).
since you formulated it as a binary true/false question, i would answer "neither".
would the question only contain the first statements
> a) Communicating in written form is flawed.
> b) Communicating face to face is flawed.
i would answer "both are true".
in general, i would share the hypothesis of >>11651
i agree with most (all?) posters here stating, that written communication is better for fact based communication, e.g. math thesis, while verbal communication is better suited for emotional communication.
i would want to add another questions: what about forms of communications outside the written/verbal spectrum? (like music, paintings... or "art" in general. you know, the kind of stuff people create because they lack the words to convey what they feel.)
would you agree that those things try to break the bounds of established language to add further things the mind can think about to it?